Terms of service

TERMS OF SERVICE

Effective Date: 5/5/2025
These Terms of Service (“Terms”) govern your use of the website operated by Minnesota Airsoft LLC (“Company,” “we,” “us,” or “our”), located at shopmnairsoft.com (the “Site”).

1. BINDING AGREEMENT AND ACCEPTANCE OF TERMS

By accessing, browsing, or otherwise using this Site or purchasing any products offered by the Company, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms, as they may be amended from time to time in the sole discretion of the Company. If you do not agree to these Terms in their entirety, you must immediately cease use of the Site and any services provided herein.

Your continued use of the Site constitutes an ongoing affirmation of your agreement to these Terms and any modifications made thereto. It is your responsibility to review these Terms periodically, and failure to do so does not relieve you of your obligations under this agreement.

2. ELIGIBILITY AND LEGAL CAPACITY

Use of this Site and purchase of any products is strictly limited to individuals who are at least eighteen (18) years of age and who possess the legal capacity to enter into binding agreements under applicable law. By using this Site, you represent and warrant that you meet these requirements.

No exceptions are made for minors under any circumstances, including with parental or guardian consent.

3. NATURE OF PRODUCTS AND STRICT AIRSOFT USE LIMITATION

All products sold by the Company are designed, marketed, and intended exclusively for use within the sport of airsoft. Under no circumstances are any products sold by the Company intended for use with real firearms or any other non-airsoft application.

By purchasing any product, you expressly acknowledge and agree that:

All products are for airsoft use only
Any misuse, modification, or repurposing outside intended airsoft use is done entirely at your own risk
You assume full responsibility for compliance with all applicable laws, regulations, and safety standards

This aligns with standard industry practice where buyers assume full responsibility for lawful use and safety compliance.

4. ASSUMPTION OF RISK AND LIABILITY WAIVER

You expressly acknowledge that airsoft products, including components and accessories, may present inherent risks when used improperly, modified, or installed incorrectly. By purchasing from the Company, you voluntarily assume all risks associated with ownership, use, modification, installation, and operation of any product.

To the fullest extent permitted by law, you agree to release, indemnify, and hold harmless Minnesota Airsoft LLC, its owners, employees, affiliates, contractors, and agents from any and all claims, liabilities, damages, losses, costs, or expenses arising out of or related to:

Personal injury or death
Property damage
Improper installation or modification
Misuse or unintended use
Failure to follow safety practices

You further agree that the Company shall not be held liable under any theory of law for any damages resulting from your use or misuse of any product.

5. ORDER ACCEPTANCE, PROCESSING, AND DISCRETIONARY CONTROL

All orders placed through the Site are subject to review, verification, and acceptance by the Company. The Company reserves the unrestricted right to refuse, cancel, or limit any order for any reason, including but not limited to suspected fraud, abuse, or violation of these Terms.

Customers may request order cancellations; however, such requests are not guaranteed. Orders that have entered processing, fulfillment, or production, including custom builds, may be completed and shipped regardless of cancellation requests.

The absence of tracking updates or delays in communication shall not be construed as failure to fulfill an order.

6. PAYMENT TERMS AND FRAUD PREVENTION MEASURES

All payments are processed through third-party payment providers. By submitting payment, you represent and warrant that you are authorized to use the selected payment method.

The Company reserves the right to implement fraud prevention measures, including but not limited to:

Identity verification
Manual order review
Payment authorization checks
Signature confirmation upon delivery
Order cancellation without notice

Orders deemed suspicious may be delayed, canceled, or denied at the sole discretion of the Company.

7. CHARGEBACKS, DISPUTES, AND CUSTOMER OBLIGATIONS

By completing a transaction, you agree that you will first contact the Company to resolve any issue prior to initiating any chargeback, dispute, or claim with a payment provider.

You further agree to fully cooperate with any investigation, including providing clear, complete, and accurate documentation as requested. Failure to cooperate—including delayed responses, incomplete submissions, or refusal to provide requested evidence—constitutes a material breach of these Terms.

Any chargeback or dispute initiated without good faith effort to resolve the issue directly with the Company may be treated as fraudulent activity.

The Company reserves the right to pursue recovery of all associated costs, including but not limited to administrative fees, chargeback penalties, legal fees, and damages.

8. SHIPPING, DELIVERY, AND TRANSFER OF RISK

All shipments are made via third-party carriers. Once an order is marked as delivered by the carrier, all risk of loss transfers to the customer, and the Company’s obligations are deemed fulfilled.

The Company shall not be responsible for lost, stolen, or misdelivered packages after delivery confirmation. Customers are solely responsible for ensuring that the shipping address provided is accurate and secure.

Any additional fees incurred due to incorrect address information, failed delivery attempts, or rerouting shall be the responsibility of the customer.

9. CLAIMS FOR DAMAGE OR LOSS

Any claims for missing, damaged, or incorrect items must be reported within forty-eight (48) hours of confirmed delivery. Claims submitted outside of this timeframe may be denied at the Company’s discretion.

Customers must provide complete and verifiable evidence, including clear images and packaging documentation. Failure to provide sufficient evidence may result in denial of the claim.

10. RETURNS, REFUNDS, AND FINAL SALE ITEMS

All returns are subject to strict approval. Products must be unused, uninstalled, and in original condition. The Company reserves the right to deny any return request.

Custom builds, modified products, and assembled components are considered final sale and are not eligible for return or refund except in cases of verified defects caused directly by the Company.

Approved returns may be subject to deductions including restocking fees, shipping costs, and associated expenses.

11. INTELLECTUAL PROPERTY AND PROHIBITED USE

All content on the Site, including but not limited to product designs, descriptions, branding, naming conventions, pricing strategies, and proprietary concepts, are the exclusive property of the Company.

Unauthorized reproduction, distribution, reverse engineering, or commercial use is strictly prohibited.

12. USER CONDUCT AND CONTENT

You agree not to use the Site for any unlawful or prohibited purpose. You shall not submit or transmit any content that is false, misleading, defamatory, abusive, or otherwise harmful.

The Company reserves the right to remove any content and terminate access at its sole discretion.

13. RECORDING, SURVEILLANCE, AND EVIDENCE USAGE

The Company utilizes video recording during order fulfillment for quality control and fraud prevention purposes. By placing an order, you acknowledge and consent to the use of such recordings.

The Company reserves the right to use, edit, enhance, and present such recordings as evidence in any dispute, claim, or legal proceeding.

14. LIMITATION OF LIABILITY

To the maximum extent permitted by law, the Company’s total liability shall not exceed the amount paid for the product in question.

Under no circumstances shall the Company be liable for indirect, incidental, consequential, or punitive damages.

15. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by the laws of the State of Minnesota. Any disputes shall be resolved exclusively through binding arbitration in Hennepin County or Scott County, Minnesota, at the Company’s discretion.

You waive any right to participate in class action lawsuits or jury trials.

16. MODIFICATIONS TO TERMS

The Company reserves the right to modify these Terms at any time without prior notice. Continued use of the Site constitutes acceptance of any updated Terms.

17. CONTACT INFORMATION

Email: sales.mnairsoft@gmail.com

Alternate: info@shopmnairsoft.com